A dedicated programme for transforming a business
Delphi’s Business Change Programme gives SMEs the framework they need to transform their business from what it is to what it should be.
Coupled with astute business counsel, our consultants apply tested models, workshops and practices to help our SME clients affect change as seamlessly and painlessly as possible.
A dedicated Delphi business advisor will devise a bespoke Business Change Programme to ensure you are:
Delphi analyses your organisation’s readiness for change by assessing its culture, workplaces, workforce, equipment and technology in light of the size, speed and desired effect of the change you require. Our experts identify any threats to your transformation plans including regulations, other ongoing internal changes and staff resistance to your program so you are ready for the transformation process ahead.
Delphi’s project managers help you break down your change management process into a sequence of steps and activities that will accomplish your aims. We help you appoint a change leadership team that can follow and apply your transformation program. We help you produce a breakdown of costings and timescales, and we establish a programme documentation library to account for every step of the program.
Obtaining visible support and engagement from your organisation’s top tier stakeholders is key to the success of every business transformation programme. Delphi provides a method and framework for achieving and developing a coalition between owners, partners, investors, board members, senior executives and other stakeholders to ensure you have high-level buy-in for your transformation process.
Communicating your change programme to frontline employees and managers in the best way, at the right time, helps to smooth your transition to a new way of working. Our advisors help your analyse your audiences, formulate your messages and time your dispatches as part of an internal communications program that builds awareness, reinforces need and creates a unified desire for change.
Delphi’s business consultancy team combines with our HR department to identify and provide the training your staff need to comfortably embrace and adopt change. We equip your managers with skills to manage employees during change, and we ensure the frontline staff most impacted by the change acquire the knowledge, skills and behaviour they need to succeed in your company’s post-transformation state.
Transforming a business occurs through evolution or revolution. Each style of change can be necessary and successful for different reasons. Delphi’s programme/project managers deliver either transformation process according to structured Prince2 or Cabinet Office approved Managing Successful Programmes (MSP) methods, so your change program and every stage of it is delivered on schedule and on budget.
Resistance to change is normal but persistent resistance to a change programme can threaten its success. Delphi’s advisors integrate workshop models to identify, understand and resolve workforce resistance before recording feedback and incorporating it into new working arrangements. They run simultaneous programs to equip managers with techniques for increasing employee adoption of the changes underway.
Providing individual and group recognition for accomplishing set goals, learning new skills and adopting new practices serves to reinforce change inside your company. Delphi’s business and HR advisors create a bespoke change-related performance management programme that celebrates staff successes and reaffirms the adoption of practices to help employees move forward with the company during its transition.
Delphi applies a quality assurance programme to your transformation plan to ensure it fulfils your requirements. We perform audits on your change program at appropriate intervals. Our project quality management looks at programme processes, responsibilities, deliverables and document compliance through regular questioning, brainstorming, strategy and workshop sessions as well as quarterly reviews of the project.
Bringing a business transformation programme to a clear, successful conclusion is imperative for restoring ‘business as usual’. Once the change is complete Delphi helps you undertake a full after-action programme review to evaluate its achievement of objectives, use of finances and resources, impact on staff, operations, productivity and customers, before creating a ‘lessons learned’ brief for future periods of change.
Delphi helps SMEs navigate change through tailored programmes that deliver new working arrangements and more competitive market positions. We deploy our project management experts and HR specialists to ensure your transition from one operational state to another occurs with minimal disruption to your business and maximum effect on your success.